1. Know your audience Written communications are most effective when they are targeted and personal. Build your writing around the needs and interests of the user of your technology product. …
A technical white paper is a document that describes how a technology or product solves a particular problem. A good white paper is informative and is written to give readers …
In my initial days of working as a technical writer, I was advised not to include screenshots of the proprietary software anywhere in documentation. The rationale was that the images could …
Making a request to one documentation topic often requires the technical writer to adjust other topics as well. Simple Example: When a new feature is added to a software product, there may …
“The fundamental purpose of scientific discourse is not the mere presentation of information and thought but rather its actual communication. It does not matter how pleased an author might be …