Technical writing is the process of researching and writing about specialized topics in a way that is clear to the intended audience. Technical writers work closely with your subject matter experts (SMEs) to learn the details of your products, policies, and procedures. They take the time to understand you and your audience to eliminate the … Read more
The most visible documents that technical writers produce are product manuals or guides that accompany products to customers and instruct them on product assembly and usage. Online help consisting of a series of short instructional blurbs incorporated into the product itself is also common. Some technical writers never write any product documentation meant for external … Read more
According to data from W3Techs, WordPress is used by 43.2% of all websites on the internet (as of January 2023). This is an increase from 39.5% in 2021. This means that two out of every five websites use WordPress. WordPress is by far the most popular content-management system (CMS). Other website design platforms such as … Read more
Customers today have more access to information than ever before to compare products and services that are being offered in the marketplace. This is true regardless of the industry. Still, by asking the right questions and then delivering the answers during each stage of the buyer’s journey, a business can raise the quality of their … Read more
The objective of a disaster recovery (DR) plan is to ensure that an organization can respond to a disaster or other emergency that affects information systems – and minimize the effect on business operations. Below is a sample template to produce a basic disaster recovery plan. The following are the suggested steps as found in the DR template. … Read more
Technical writing is a specialized practice where the purpose is to explain a technical concept, instruct the audience or provide help and directions about a particular task. Technical content is created for, and consumed by, users seeking specific guidance on a topic. This type of writing includes documentation, such as user manuals, install/configuration guides, release … Read more