In my initial days of working as a technical writer, I was advised not to include screenshots of the proprietary software anywhere in documentation. The rationale was that the images could land into wrong hands and competitors would be able to scoop up the features we were adding to the software. That was 2004. Today, practically … Read more
Making a request to one documentation topic often requires the technical writer to adjust other topics as well. Simple Example: When a new feature is added to a software product, there may be multiple guides that need to be updated. First document needing updating could be the product’s user-manual. Second document could be release notes. Both these … Read more
“The fundamental purpose of scientific discourse is not the mere presentation of information and thought but rather its actual communication. It does not matter how pleased an author might be to have converted all the right data into sentences and paragraphs; it matters only whether a large majority of the reading audience accurately perceives what … Read more
Websites and Portals are getting bigger. Content is all over the place. As a result, it is not always possible to fit into one we template or content management system. More webmasters are using sub-domains to attract new visitors, to keep traffic from getting lost. What is a subdomain really? A subdomain is the part of … Read more